5.0 out of 5 stars I like it!

2026-01-17    -Elleindeed19

Omg I love this! I bought another version years ago and it was so difficult to set up and would not pair to my GE light switches or any of my devices. So I waited too long to install it and I could not return it to Amazon. I ended up donating it to Salvation Army brand new. Now fast forward several years later, wink is trying to charge a monthly fee. So I was in search for a new hub. I saw in several reviews the smart things three. The reviews are very good so IDecided to buy it to try it again. I just set it up and it works so much easier than the wink hub. I didn’t have to carry it around to pair the devices. All I had to do was go around with my phone and connect the devices to the app. It was so easy. I am completely in love with this new hub. The best thing about it is that it also attaches to my Samsung TVs. It is a little hard to do the automations on it but I will read some further instructions and I’m sure I will have it set up. So far so good. It works a lot better with the iPhone than it did years ago as well. I’m happy!!!

Buen producto. Puede mejorar

2026-02-11    -Babyshark86

Es un buen producto. La primera vez lo tuve que regresar porque no funcionaba bien pero el reemplazo funciona de maravilla. Hay cosas que pudiera hacer mejor pero como algo básico para una casa inteligente funciona de maravilla.

4.0 out of 5 stars Working Great For Me - But Limited Purpose For Now

2025-12-29    -Coastie

The negative reviews really had me wondering if I made a mistake purchasing this. Sounds like some people either received used ones or older ones. I have the Gen 3 and I feel I received a new/unused device.For background, I have been using X10 devices for over 20 years, and have dozens of Amazon echo devices throughout my house. Along with that I have a myriad of other smart home devices from TP-Link, Wemo, Logitech, Phillips, etc.I purchased this & the multisensor (https://www.amazon.com/gp/product/B07F956F3B) for a very specific application. After discovering that my garage door was opened all night, I started looking for ways to be notified that my garage door was open.Setting up the hub was fairly easy & I realize that's a relative statement. I did find that using ethernet vice WiFi was a lot more reliable & resulted in almost zero disconnects. I installed the multisensor on my garage door & put it in garage mode. Note, I have a detached garage. I plugged in a very small lamp with a red light bulb into a TP-Link smart switch that is placed in my living room where I hang out the most. Then I used the SmartThings app to create three new automations. One turns on the smart switch, thus the lamp, & sends me a text msg whenever the garage door opens enough to trigger the sensor. The other automation turns the lamp off when the garage door closes. The third automation turns on everything in my house that the SmartThings can control if my garage door ever opens during a set time in the evening until the next morning.For the moment I'm happy with the results & feel this will provide me with an immediate & obvious alert whenever the garage door is open. I've since ordered the Samsung water sensor that I plan to place in the basement next to my water heater.Time will tell how well the hub & sensor perform, as well as last. I plan to periodically update this review.Update: 8/19/2020Well that didn't take long. The Multisensor in the Garage went offline. And this was on a day when it was 20 degrees cooler than the last two 100 degree days. Rebooting the hub didn't resolve. Tested battery voltage to rule that out. It was fine. Reviewed instructions for troubleshooting and here's what is written;"Hold down the Connect button on the Multipurpose Sensor for 5 seconds. Release the button when the LED light starts blinking red. Once the sensor has been reset, the LED will begin to double blink blue, indicating that the sensor is attempting to connect."What the instructions don't tell you is where the heck the Connect button is. News flash. There's no button. I had to search for & watch YouTube video's to learn there's a small pin hole on the gray side of the sensor.Really Samsung? You couldn't include that little tidbit in your written instrucitons???Anyway, the multisensor is online now and hopefully stays that way. And as an aside, I muddled my way through the steps needed to get Alexa to recongize the Samsung multisensor. Now I can just ask Aleaxa what the Garage door sensor status is and even what the temperature is - and get a response that it's closed, opened, or the temp is x degrees.Bonus info for reading this far. If you ever delete a device from the app that you plan to reconnect - you'll need the QRC. In the case of the multi-sensor, the QRC is on the same side as the 3M tape. I used the tape to affix my sensor to the garage door. Samsung didn't think that one out very well. The QRC is also on the box which fortunately I haven't tossed yet. I plan to take a picture of that just in case.Lastly - yeah I know so far this is really more a review & share of information related to the multisensor and a lot less about the hub, but in my mind they are interrelated.

5.0 out of 5 stars I like it!

2026-02-13    -Elleindeed19

Omg I love this! I bought another version years ago and it was so difficult to set up and would not pair to my GE light switches or any of my devices. So I waited too long to install it and I could not return it to Amazon. I ended up donating it to Salvation Army brand new. Now fast forward several years later, wink is trying to charge a monthly fee. So I was in search for a new hub. I saw in several reviews the smart things three. The reviews are very good so IDecided to buy it to try it again. I just set it up and it works so much easier than the wink hub. I didn’t have to carry it around to pair the devices. All I had to do was go around with my phone and connect the devices to the app. It was so easy. I am completely in love with this new hub. The best thing about it is that it also attaches to my Samsung TVs. It is a little hard to do the automations on it but I will read some further instructions and I’m sure I will have it set up. So far so good. It works a lot better with the iPhone than it did years ago as well. I’m happy!!!

Dissappointing

2026-01-09    -Amazon Customer

The item is not supplied with an Australian power adaptor therefore no use unless it's plugged into a convertor

Thank wink, Samsung. SmartThings camera is another matter for Canada!

2026-02-16    -Nikki B

Works great. Easy setup. Despite way more product support myq garage doors aren't one of them. I'm in Canada and 100% worked out of the box and also was version 3. Much different gui than wink but it's okay. Will take some getting used to.Unfortunately, the camera would not register to my Canadian account and despite having a dedicated website to indicated samsung can provide a work around...they were far from helpful. Camera had to be returned and was unable to even see if it worked.

funciona al 100%

2025-12-21    -JUAN CARLOS R

Me la pensaba mucho al querer comprarlo por los comentarios que hacían respecto a que no funcionaba en Mexico, pero al final decidí comprarlo arriesgando si funcionaba. lo que hice fue crear una cuenta en la app anterior y después abrir sesión en la nueva, conecte el dispositivo y la app lo detecto sin ninguno problema se conecto y detecto todo los dispositivos que ya tenia conectados con alexa sin ningún problema, en lo personal estoy muy satisfecho con el producto funciona al 100%

Thank wink, Samsung. SmartThings camera is another matter for Canada!

2026-01-14    -Nikki B

Works great. Easy setup. Despite way more product support myq garage doors aren't one of them. I'm in Canada and 100% worked out of the box and also was version 3. Much different gui than wink but it's okay. Will take some getting used to.Unfortunately, the camera would not register to my Canadian account and despite having a dedicated website to indicated samsung can provide a work around...they were far from helpful. Camera had to be returned and was unable to even see if it worked.

Dissappointing

2026-01-26    -Amazon Customer

The item is not supplied with an Australian power adaptor therefore no use unless it's plugged into a convertor

5.0 out of 5 stars It not only works extremely well, it's a game changer!

2026-01-24    -Ronald Epstein

I don't quite understand the negative reviews -- and it almost stopped me from purchasing this remarkable hub.Let me start by saying that I have been actively upgrading everything in my home to be completely automated. It started with multiple Alexa and Google devices to Hue lighting and automated garage door openers.The next thing I wanted to do was put sensors on all my doors to announce when they were open and closed.It was suggested to me to buy this Smartthings hub along with their individual sensors.The hub arrived yesterday. I immediately unpacked it and plugged it in. I then went to my iPhone and downloaded the Smartthings app. From within the app, I added a device and was directed to the hub which I paired by scanning the QR code on the back of my device with my camera. The hub connected to my home WiFi network, new updates were downloaded and installed and I was ready to go.Really, I was paired and ready to roll in less than 15 minutes. Completely effortless.My first project was to put a sensor on my front door and have Alexa announce when it opens and closes. I chose to do this with Alexa due to its ease of adding routines. Doing this with Google would have been far more of a hassle (as of the writing of this review) since I would have had to go through the IFFT app and probably add additional software such as BigTalker2.So, all I had to do, after pairing the Samsung MultiPurpose sensor, was to go into Alexa, add routine, add device (Samsung door sensor) and then create two separate routines that announce when the door is open and then closed.I cannot begin to express my joy when I was easily able to create this routine with Alexa and to actually see it work.This hub is absolutely remarkable. Now that I have it, I plan to go crazy adding more sensors all over my home.For those who claim this product does not work, I have to totally disagree. Setting up the hub was effortless. Pairing their sensors were immediate. Everything has been working perfectly, as expected. Best of all, once you get this hub set up, the possibilities are endless when it comes to what you can pair with it to work with Alexa or Google.You may say that this is the "brain" of your automated home. It all begins with this product.