1.0 out of 5 stars Fails to update -- does not work more than 24 hours.

2026-01-06    -Mark

When I received this it worked fine out of the box. But now, 24 hours later, it will not record any new stats. It is connected to my phone and appears to be gathering data, but it does not display the updated stats in the app.And, like all things app driven, there are no troubleshooting directions, and no human being can be reached to ask questions of. I sent an e-mail to Hume for support, but if this is like other high-tech, AI driven firms, I doubt I will receive any human help.When I reported my issue to Hume Health, I received an e-mail response to my issue that directed me to reset the scales and re-install the app. It worked the first time, but the next day, failed to update. I purchased this to have a convenient means of saving progress. But, since this product does not update, I'm back to "dumb" scales and a writing my results on the calendar.Another piece of hi-tech junk, long on marketing, short on customer service.Returning it to Amazon today.

5.0 out of 5 stars Finally found the perfect scale!

2026-02-10    -Kortney Kay

I’ve used several big-name scales over the years, like Withings, Fitbit, and Garmin. They were fine for weigh-ins but this Body Pod is phenomenal. Most smart scales display your weight and a body fat estimate, then sync it to an app and that’s it. Hume takes it to another level.The body composition data is way more detailed and accurate. It tells me visceral fat, metabolic age, lean mass, and hydration levels. The best part is it's laid out in a way that makes sense in the Hume app, giving me personalized insights, habit nudges, and goal tracking that actually feels tailored to me.The best way I can explain it is that other smart scales feel like gadgets – they give you numbers and hope you know what to do with them. The Hume system feels like a wellness coach in your back pocket, keeping you focused on progress not just the number on the scale.Would definitely recommend Hume and I’m excited to see what else they come up with.

4.0 out of 5 stars I like eating too much.

2025-12-27    -A customer

I just got it today. I am a fat pig : ) I know I weight 318 at least. Scale says I am 322 with 136 lbs body fat and lean mass of 185 lbs. I can salsa dance two hours, so even though I am 63 , this scale says my biological age is 39 years. At least now I know why I can't climb hills easily This thing runs on bluetooth 2.4 Hz , so you might have to shut off wireless to get a connection. Some wireless interferes with bluetooth due to same frequency. Been using it and recording the percentage of body fat. I found that if I jog 4 times a day on the treadmill for 20+ minutes, this device will in fact record a small percentage body fat lost. I continue to job 4 times a day with rest between. This scale is accurate because I went to an appointment at a weight loss center and they had a professional scale that said I was 124.2 lbs of fat versus 136 lbs this scale found.

1.0 out of 5 stars Beware of the Hume Body Pod... believe all the bad reviews

2025-12-23    -Mike

Well so far horrible. I dont know about the scan results as the connection has never been completed. without connection just a scale and way to expensive. I am giving it a week and will be sending it back. FYI for a scale this expensive to have a major connection problem in this day and age it totally unexceptable. Hopefully I can do a review o the scans if this thing ever connects but it seems highly unlikely at this point

5.0 out of 5 stars Won't Complete a Scan

2026-03-04    -Katrina Harris

I was really looking forward to using this body pod, but i could never get it to complete a scan. I attempted to use it about 12 times on two different days, but it never completed a scan. I kept getting a red X in the app. I unistalled & then reinstalled the app, but that didn't help. I was really hoping this would help me & my husband, but i cant use it if won't complete a scan.

Disappointed is an understatement!

2026-03-03    -Kiwi Mata

Broken device even after a 2 hour charge. The pod wouldn’t even read my measurements or sync to the app. Bluetooth fails to connect.

5.0 out of 5 stars Finally found the perfect scale!

2026-01-11    -Kortney Kay

I’ve used several big-name scales over the years, like Withings, Fitbit, and Garmin. They were fine for weigh-ins but this Body Pod is phenomenal. Most smart scales display your weight and a body fat estimate, then sync it to an app and that’s it. Hume takes it to another level.The body composition data is way more detailed and accurate. It tells me visceral fat, metabolic age, lean mass, and hydration levels. The best part is it's laid out in a way that makes sense in the Hume app, giving me personalized insights, habit nudges, and goal tracking that actually feels tailored to me.The best way I can explain it is that other smart scales feel like gadgets – they give you numbers and hope you know what to do with them. The Hume system feels like a wellness coach in your back pocket, keeping you focused on progress not just the number on the scale.Would definitely recommend Hume and I’m excited to see what else they come up with.

1.0 out of 5 stars Fails to update -- does not work more than 24 hours.

2026-02-12    -Mark

When I received this it worked fine out of the box. But now, 24 hours later, it will not record any new stats. It is connected to my phone and appears to be gathering data, but it does not display the updated stats in the app.And, like all things app driven, there are no troubleshooting directions, and no human being can be reached to ask questions of. I sent an e-mail to Hume for support, but if this is like other high-tech, AI driven firms, I doubt I will receive any human help.When I reported my issue to Hume Health, I received an e-mail response to my issue that directed me to reset the scales and re-install the app. It worked the first time, but the next day, failed to update. I purchased this to have a convenient means of saving progress. But, since this product does not update, I'm back to "dumb" scales and a writing my results on the calendar.Another piece of hi-tech junk, long on marketing, short on customer service.Returning it to Amazon today.

2.0 out of 5 stars Nice but doesn't connect properly

2026-02-17    -Trust Me

The scale is nice and the data are nice too. The problem the connectivity is atrocious. You pretty much need to unpair it then pair it again before each use. It's really not usable at all so sadly I have to return it.

1.0 out of 5 stars When it works its great, but it usually doesn't

2026-02-08    -nK

After the first day of using the Body Pod, I have to reset the device every morning for it to connect to my Phone. Every morning I need to flip up the scale use a pin to reset the device before it will connect. I've tried every troubleshooting technique I could think of; restarting my phone, removing and reinstalling the app, updating my phone, removing the device from the app. Nothing works, every morning if I want to use this rather expensive device I have to reset it. Now obviously there is something wrong with the device and I would have hoped that when I contacted customer support, they would have assisted me, after two emails from them with stock questions they have ghosted me. I've sent two more follow up emails with no response. If Hume would have simply helped with my issue I would not be giving such a low review, but CS especially on a new product and one that they claim with a 5 year warranty, least to say my confidence in the company is very poor at the moment.Furthermore, I left this review on there website and it does not appear. They are hiding any negative reviews.