5.0 out of 5 stars Day One

2026-02-25    -Leon DeVose

I just received and installed it today. I had no problems , that is, once I entered the correct password for our office access point.

5.0 out of 5 stars Flimsy

2026-02-11    -Amy Moon

I was worried at first because this thing feels very cheap and flimsy. It looks nice thought. It is small and I am able to hide it under the greenery. It has a blue light that blinks every few seconds. So far it’s working great. We have had it for about two months. At first, we had it in a different location and it wasn’t reaching all the way to the front and back door locks but now once we got it in the right spot it is functioning properly. We haven’t had any problems with connectivity now that it’s in the right location. So you may have to move it around to find the perfect range. It is really helpful to be able to lock my front and back door with my phone. I like being able to have that reassurance when I’m laying in bed and can’t remember if the door was locked or not.

5.0 out of 5 stars Excellent Technical support from Smonet staff

2026-01-31    -John Lorens

I continue to be impressed with the exceptional technical support I have received from Smonet staff, namely Helen, who takes the time to video record step-by-step instructions on her smart phone in response to my questions. I have installed a few of the Y1 electronic deadbolt lock sets with the additional Gateway to access the lock remotely. Though there is a 14 hour time shift between here in Chicagoland and Asia Pacific, Helen makes time to respond to my inquiries within 24 hours, even over the weekend break. Smonet products are rich with many features being very user friendly with its many functions. Having courteous, timely, helpful customer support is key to their success and I would highly recommend their products to others and will promote them to my future customers.

1.0 out of 5 stars Gateway

2026-01-25    -Guillermo Santana

This Gateway didn’t work at all

5.0 out of 5 stars Day One

2026-02-16    -Leon DeVose

I just received and installed it today. I had no problems , that is, once I entered the correct password for our office access point.

5.0 out of 5 stars Flimsy

2026-01-05    -Amy Moon

I was worried at first because this thing feels very cheap and flimsy. It looks nice thought. It is small and I am able to hide it under the greenery. It has a blue light that blinks every few seconds. So far it’s working great. We have had it for about two months. At first, we had it in a different location and it wasn’t reaching all the way to the front and back door locks but now once we got it in the right spot it is functioning properly. We haven’t had any problems with connectivity now that it’s in the right location. So you may have to move it around to find the perfect range. It is really helpful to be able to lock my front and back door with my phone. I like being able to have that reassurance when I’m laying in bed and can’t remember if the door was locked or not.

4.0 out of 5 stars Great WiFi hub for Smonet smart lock

2026-03-01    -Linh Trinh

Live updates for all activities and remote control abilities.

1.0 out of 5 stars Gateway

2026-02-24    -Guillermo Santana

This Gateway didn’t work at all

5.0 out of 5 stars Wokrs fine

2026-01-22    -Roy Dreyfuss

This was easy to set up, once you found in the app in the lock where to connect the lock to this device. It is not apparent in the tiny instructions you get, because it works with several lock styles and the apps seem to be different.

4.0 out of 5 stars Great WiFi hub for Smonet smart lock

2026-01-19    -Linh Trinh

Live updates for all activities and remote control abilities.