1.0 out of 5 stars Problem for everyone making this purchase.

2026-01-21    -Amazon Customer

Product review: Problem for everyone making this purchase. Windows S Mode and Refurbished Devices. Many refurbished computers are originally licensed with Windows Home in S Mode, not Pro. S mode restricts software installation to Microsoft Store apps only.Although you opted out of S Mode (which is permanent), the underlying license remains Windows Home, not Pro.The Product Key Issued by the reseller provided you with a Windows Pro product key, but: If the system image (firmware + OEM license embedded in the motherboard) it is still Home based, the system can:Appear to accept the Pro key Then reverts behavior back to the Microsoft Store. Locking the customer out of his software and preventing use of your software.This usually means: The Pro key is not properly bound, or the system was not clean installed with Windows Pro, which is required. So why Your Software Stopped Working When the system reasserted Microsoft Store enforcement:Google Docs (via browser), legacy desktop apps, and non-Store software becomes blockedThis locks you the customer out of using the functionally, you have paid for. Anyone purchasing these systems will always be looking over their shoulders to see if this this will revert back and block your soft wear.I have made Amazon aware of this Problem. I will see what they may do not only for me but for many customers as well?

4.0 out of 5 stars Good size and weight but lacks a disc drive

2026-01-21    -Kluis

The mouse has a weird shape and is uncomfortable. The power button is poorly designed; it's a thin vertical slit. It doesn't have a disc drive. Other than that, it works fine. The size and weight are pluses; it's mid-sized and fairly light.

5.0 out of 5 stars As advertised

2026-02-21    -Richard I Buchli II

Good price and as advertised. Took some time to set up due to MS stupid requirements but no reflection on the computer.

4.0 out of 5 stars Good size and weight but lacks a disc drive

2026-02-18    -Kluis

The mouse has a weird shape and is uncomfortable. The power button is poorly designed; it's a thin vertical slit. It doesn't have a disc drive. Other than that, it works fine. The size and weight are pluses; it's mid-sized and fairly light.

5.0 out of 5 stars NICE, Affordable for Small/Home "OFFICE" System. VERY limited for Gaming FYI!

2026-01-18    -Debie_B

DOES NOT COME WITH HP'S USUAL BLOATWARE. Its nice and fast and very easy to set up. It's a good system, BUT I DON'T GAME, bear that in mind. FYI, this is NOT a gamers system! I like this Intel i7-14700 processor - I am quite pleased with it. It more than exceeds what I need it to do - light office work, email, etc. runs some simple software I use it for - I use it to primarily run my large Logos Bible Software and - it exceeds my needs by far. Methinks I got my $$-worth and then some! I just plugged my two external HD's into it and off I went! Good system!

5.0 out of 5 stars Very nice

2025-12-31    -Wade Mock

Great computer. No problems. Easy setup.

5.0 out of 5 stars Very nice

2026-01-15    -Wade Mock

Great computer. No problems. Easy setup.

5.0 out of 5 stars So far it has been great, but too soon to assess reliability

2026-03-01    -Vicky

I've had this for a couple months now, so far it is working well. Bloatware was immediately removed. There was a learning curve changing from Windows 10 to Windows 11, but that's a review for Microsoft rather than and HP product. HP has been very helpful in directing me to the drivers for peripherals that I use and did not want to give up (I have a laser printer I've been using since 2007 that I love and still works GREAT!). I was thrill to avoid the dreaded obsolete software messages.Speed is fantastic, generous number of USB connections, storage more than meets my needs, and it even includes a VGA option in addition to the standard HMDI for my monitors. Hopefully long term reliability will also be great.

5.0 out of 5 stars This HP computer is Impressive and solid build!

2026-02-10    -L.G. Speaking Up!

I’ve always liked HP products. Quality and Performance not to leave out using it. I am impressed and have tried tech support for answers to a few issues. A few were easy because I was walked though some steps to achieve my goals. I would have really appreciated being able to get to a real HP REPRESENTATIVE FASTER but after getting through a couple of things I couldn’t spend anymore time with trying. AI IS GOOD TO AN EXTENT BUT cannot replace real people. My issue was setup and couldn’t get connected to my other HP with windows TEN and the new one is ELEVEN.. I kept getting put to a different recorded guide. The computer works great but I’m questionable about support and the new learning curve. I just wanted to network the two computers and did not accomplish that yet. It’s a fast responsive computer and I still recommend it. I might get lucky as far as HP SUPPORT and speaking to somebody that is alive.

5.0 out of 5 stars NICE, Affordable for Small/Home "OFFICE" System. VERY limited for Gaming FYI!

2026-01-23    -Debie_B

DOES NOT COME WITH HP'S USUAL BLOATWARE. Its nice and fast and very easy to set up. It's a good system, BUT I DON'T GAME, bear that in mind. FYI, this is NOT a gamers system! I like this Intel i7-14700 processor - I am quite pleased with it. It more than exceeds what I need it to do - light office work, email, etc. runs some simple software I use it for - I use it to primarily run my large Logos Bible Software and - it exceeds my needs by far. Methinks I got my $$-worth and then some! I just plugged my two external HD's into it and off I went! Good system!